For decades, globalization meant sourcing components, equipment and support from wherever was cheapest or most specialised, regardless of distance. The pandemic exposed how fragile that model can be when borders close and logistics networks break down.

The recycling industry in the COVID-19 era: technical assistance and supply chain issues

For the recycling industry specifically, equipment that breaks down can't always wait for a technician to fly in from another country – and spare parts stuck in customs or shipping delays can bring a sorting line to a halt for weeks. The pandemic made these dependencies on distant suppliers and support teams suddenly very visible.

PICVISA, a local supplier with in-house development and 24/7 technical assistance, in your language

PICVISA's approach – developing its equipment in-house and providing technical assistance around the clock, in the customer's own language – reflects exactly the kind of local responsiveness that became so valuable during the pandemic. When something needs attention, the people who built the equipment are reachable, not on the other side of a closed border.

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