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Every company that stayed open during the early weeks of the pandemic had to make the same set of decisions – how to keep people safe, what could keep running, and how to communicate honestly with customers and partners about what to expect.
The early weeks of the COVID-19 crisis required PICVISA, like every company, to adapt quickly – balancing the safety of staff with the need to keep supporting the recycling plants that depend on its equipment and technical assistance.
During this period, the team prioritised maintaining technical support for installed equipment, since a sorting line going down at a plant that's already under pressure from changing waste volumes would only add to the disruption. Where possible, remote support and adjusted working arrangements kept this assistance flowing even when travel and in-person visits weren't an option.
It's reasonable not to expect results identical to those under normal circumstances during a period like this – but the priority was continuity rather than business as usual. Like many companies, PICVISA came out of this period changed in some ways: more comfortable with remote support tools, more aware of the value of local presence, and more attentive to how quickly an operation needs to adapt when the environment shifts suddenly.
Get in touch with our team to discover how PICVISA's optical sorting and robotics solutions can fit your recycling operation.